In the news

We are delighted to report the successful implementation of a highly complex £50M billing replacement programme at one of our mobile and fixed telecoms clients.  The new billing system replaces a large number of legacy systems and now manages more than one million customers and 40 regional stores. Pelicam initially executed a series of health checks over an 18 month period throughout the set up and design stages of the programme. The client ensured our critical recommendations were implemented. Where more help was needed, Pelicam was able to provide key individuals to supplement the client teams to ensure the necessary levels of granularity, precision and quality were attained, and the programme was set up for success.

The following key change management positions were all provided by Pelicam - working closely with the client's teams - Programme Director, Head of Business Engagement, Head of Architecture, Head of Testing and Quality, Communications Management and Cutover Management.

The Pelicam team of Tracy Barnett, Ian Brazier, Ross Catley, Chris Quintin, Vince Rawle, James Rosewell, Nick Sanderson and Francesca Valli worked extremely hard to deliver success – our congratulations and thanks to all involved.