Pelicam ensures successful delivery of business
and technology programmes
easyJet Internal Audit committed to assess complex technology and business change programmes.
Pelicam’s co-sourced with audit to ensure critical risks and root causes were identified and accepted.
Built in-house skills and knowledge, improving the relationship between internal audit and the business.
“We initially had some concerns about potential loss of control and relying on outsourced knowledge, but we realised that third party resources can work effectively alongside in-house staff to gain greater synergies. This has changed how the business views the value we add, they are recognising the value we bring.”
- Mark Johnston, Head of Internal Audit
easyJet Internal Audit are highly qualified and experienced in all aspects of financial risk and audit controls, but recognised the need to grow project and programme expertise. They were short of the resources needed to assess two key programmes: HR Transformation (including the integration of new HR and Payroll platforms); and Customer Payments.
Rather than a simple controls audit, the team were keen to ensure the review provided clear directives to improve confidence in delivery, whilst developing in-house expertise and knowledge. Pelicam led the stakeholder meetings and drove the questioning to uncover potential issues and risks, and judge the authenticity of planned mitigations. A consistent and reliable reporting framework was created to enable meaningful, clear, digestible and actionable reports.
Findings were discussed at all stakeholder levels, embedded in programme governance, and were followed up 6 weeks later to measure progress
Visibility and confidence were given to the audit committee that the programmes were under control with acceptable levels of risk exposure
Pelicam practitioners built in-house skills and knowledge to ensure Internal Audit maintained business credibility – they are now considered an essential part of the governance for all transformation and change projects
Pelicam is easyJet’s preferred supplier, working on multiple project streams.